It can be seen easily from the freeway, right at the entrance to the famous Varadero Beach Resort, in its western sector. It is made up of two buildings called Paradiso and Puntarena. The nearest airport, named Juan Gualberto Gómez, in Varadero, is 30 km away. The Havana-based José Martí International Airport is 155 km away.
The two buildings have 510 rooms in all. Fifty percent of the rooms have an impressive ocean view and all of them have air conditioning, private bathroom, hairdryer, safe-deposit box, telephone, cable and national television, toiletries, and private balcony.
Laundry, open every day, except on holidays. Dry-cleaning is not available and clean clothes are delivered to the guest in 48 hours.
Shop; open Monday through Saturday, from 09:00 to 18:45 hours.
Barbershop/Hairdresser, open Monday through Saturday, from 10:00 to 18:00 hours.
Post Office, open Monday through Saturday, from 08:00 to 20:00 hours, and on Sundays, from 08:00 to 16:00 hours.
Tourism Bureaus, open every day from 08:00 to 17:00 hours. Massage therapy.
Currency. Cuba accepts all kinds of foreign currencies, including cash American dollars and travelers' checks. However, it does not accept credit cards issued by U.S. banks. The money exchange operation is done at the hotel's reception desk, which is open around the clock. All the monetary transactions in Cuba are carried out in American dollars.
Medical services, available from 09:00 to 18:00 hours. The international polyclinic, which works 24 hours a day, is a five-minute drive from the hotel. You must pay a fee for receiving medical attention and you are charged for all the prescribed medicines.
Voltage. Puntarena: 110 volts, 60 cycles. Paradiso: 220 volts, 60 cycles. Transformers are not available. However, some sockets in all the rooms have a different voltage from the general one.